Refund Policy

100% Money-Back Guarantee

We want you to be completely satisfied with your purchase. If for any reason you're not happy, we're here to help. We offer a 30-day money-back guarantee.

How to Request a Refund
If you decide to return your item, you have 30 days from the date your order arrives to submit a return request. After 30 days, we will be unable to process a refund or exchange.

Eligibility for a Return
To be eligible for a refund, your item must be in the same condition as when you received it. This includes items that are unused and in resalable condition. Please ensure the item is carefully packed for return.

Refund Process
Once we receive your returned item, we will process your refund to the original payment method. You can expect the refund to appear in your account within 1-3 business days.

Start Your Return
To initiate a return, please complete the return request form here. You can also contact us directly if you need assistance.

Contact Us
If you have any questions, please don't hesitate to email us at support@builtbybrands.com